We’ve done some improvements in the Ticket reply area for the mobile apps. You can now leave internal notes, change channels, forward tickets and change the email recipients.

mobile-app-reply.gif

Next things on the list of improvements for mobile apps:

  • Ability to mention someone in an internal note using @.
  • Improvement of the display of attachments.
  • Applying a Macro bug fixes.

We’re also aware of the request for landscape layout on iPad, we’re looking into it - more updates on this in the next release.